We can be contacted by phone call, text or email. You can contact us just to get some information for yourself (or for someone else), or to just take that first step and talk to someone a little bit. Then most people make an appointment to come in to the Centre. The first appointment is a ‘break the ice’ session, where you tell us as much or as little as you wish about yourself, ask any questions you might have and sound us out a bit. We’ll also talk about confidentiality, how counselling works, etc. If you then feel we’re the right service for you, we put your name on our waiting list for ongoing counselling. Support is available while you’re waiting and if you feel you need to start counselling sooner rather than later then we’ll do our best to make that happen.
All our counsellors are professionally qualified and accredited with IACP, and have additional training in rape and sexual abuse, so we’re a specialized service.
Our ethos is based on an equal and respectful relationship between the counsellor and client. We believe counselling is about empowering survivors to take back control over their lives, and that they are the experts in their own recovery – only they can truly know what is best for them.